海外仓服务
OVERSEAS WAREHOUSE

After sales

After-sales maintenance

New OUDA overseas warehouse has established after-sales centers in Britain, Germany, France, Italy and other countries to form a service ecological chain, and is committed to providing one-stop after-sales maintenance and other solutions for cross-border e-commerce sellers:

1. The technicians have many years of overseas after-sales maintenance experience, and the maintenance quality is guaranteed;

2. The maintenance products are rich, covering most categories, such as electronic products, household appliances, outdoor gardening, auto and motorcycle parts, electromechanical instruments, industrial products, etc;

3. The operation is flexible and time efficient, which can fully meet the needs of customers for operation and delivery.


操作流程
  • 1. he seller is establishing a removal order and sending the products to the overseas warehouse

  • 2. The Seller shall provide product testing standards and flow chart

  • 3. The warehouse receives the goods and confirms the arrival information with the customer

  • 4. Start to test products and communicate with customers in real time about problems encountered

  • 5. Send back the test report to the customer

  • 6. Repair faulty products according to customer requirements

  • 7. Customers make plans, arrange product operation, and the operation is completed. repair

海外仓After sales优势
  • Improve customer experience

    Perfect after-sales service brings customers a better shopping experience, comprehensively improves satisfaction and brand influence, and increases product repurchase rate

  • Increase sales profit

    Effective after-sales solutions can improve the resale rate of products and convert losses into marketable assets

  • Reduce operating costs

    Developing a standard after-sales maintenance management process can minimize costs and simplify operations in the supply chain

  • Better risk control

    Professional inspection reports and statistical tools analyze the real reasons for return, and help improve product quality and design from the source

Focus on providing high-quality overseas warehouse services

Support

Contact information

  •   4008566670
  •   cs@newouda.com
  •   深圳市宝安区新安六路华丰金融港17楼
  •    www.newouda.com
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TEL: 4008566670

Complain: 4008566670